Way Reviews

Way has an overall rating of 4.6 based on 31 reviews. Customer feedback on Way is mixed: Way reviewers highlight positive aspects like user-friendly interface, competitive pricing, convenient booking options, and excellent customer service, which strongly appeal to travelers seeking affordable parking solutions. However, Way is often criticized for its limited location availability, occasional booking errors, lack of real-time updates, and customer support response times.

4.6/5.0

31 reviews

5 Stars

17

4 Stars

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All Way Reviews (31)
bradleyhall6530
May 29, 2026
"Honestly, super convenient parking spot"
I booked parking through way.com the lot was exactly where I needed it to be. It was easy to find, close enough to the airport, and made things a lot less stressful before my flight. I’d definitely use it again
HaroldSims_22
May 24, 2026
"Fast support, but instructions could be clearer"
Support got back to me really quickly and helped fix my issue, which I appreciated. I just wish the instructions had been a bit clearer from the start so I didn’t have to reach out in the first place
hello_erin408
May 19, 2026
"Found Parking Without the Usual Stress"
I was trying to lock in parking before heading out, and I ended up using Way. it was straightforward from the start. I typed in what I needed, found a spot fairly quickly, and the checkout part didn’t give me any trouble, which was a relief. The only little hiccup was that a couple of pages took a bit longer to load, so I had to sit there and wait for a minute. Nothing major, though. In the end, I got my parking booked without much hassle, and I’d definitely use it again.
MattKennedy
May 06, 2026
"The lot felt mostly safe overall, but..."
The lot felt mostly safe overall, but the security was kind of hard to describe, like it seemed okay, just not especially reassuring.
Audrey_davie87
May 05, 2026
"Pretty easy checkout"
I wasn’t totally sure if I was missing something at first, but the checkout ended up being really quick and simple. Everything went through without any issues.
hello_tracy207
April 25, 2026
"Refund was actually quick for once"
I had to cancel my parking and was expecting the usual headache, because refunds are somehow always a whole dramatic process for no reason. But nope, this one was surprisingly easy. No endless back and forth, no chasing anyone down, and the money showed up in my account within a few days. Kind of refreshing, honestly.
Willie-fonner
April 23, 2026
"Reservation Worked Just Like It Should"
I booked parking through Way and, i was watching for the usual pattern where the price changes or the lot can’t find the reservation. But none of that happened. They had my booking ready, check-in was quick, and the price matched what I saw online. Smooth experience overall, and I’d use it again
Marjorie_watkins74
April 18, 2026
"Reservation was really easy"
I booked my reservation without any hassle, and the confirmation came through smoothly. It was quick, simple, and just made the whole process stress-free
Arnold_gary85
April 17, 2026
"So close to the airport"
Booked my parking through way.com and it was super close to the airport. Got there quick, no stress or running around, which was nice
hello_christina156
April 16, 2026
"I booked my parking through Way, the..."
I booked my parking through Way, the whole check-in process was really simple. When I got there, I just showed my booking info and was able to get in without any trouble. There wasn’t much waiting around, which I really appreciated. It all went smoothly, and I’d definitely use it again.
david_Redmon93
March 27, 2026
"Clean lot, but I felt kind of brushed off"
I used way.com for airport parking the lot was cleaner than I expected. There wasn’t trash everywhere and the garage didn’t have that gross smell some parking places do. The only thing I noticed was the elevator area could’ve used a quick wipe down. I mentioned it, but it kind of felt like nobody really cared or took it seriously.
Randal_gunther73
March 19, 2026
"Canceling was surprisingly painless"
I canceled quickly and the refund came through fast. I did brace myself for a bit of a hassle at first, but it ended up being really easy and stress-free...
JohnGuajardo_77
March 11, 2026
"Easy enough, but I’m a little less confident now"
The app was simple to use for booking parking, and it didn’t really lag much. I did have to poke around for a minute to find my receipt, which was kind of annoying. It worked fine overall, but small stuff like that makes me trust it a little less when I’m relying on it for parking
HOLDREN
February 23, 2026
"The vendor got back to me pretty..."
The vendor got back to me quickly, which I definitely appreciated. It was easy enough and there wasn’t any hassle, but at the same time, the experience felt a little basic overall. Still, the quick communication was a plus.
Gloria.anderson
February 05, 2026
"Good value for the money"
I’ve used way a few times now for airport parking, and it’s usually been cheaper than booking directly. The app’s simple to use too, nothing fancy, but it gets the job done.
For what I’m paying, I’d say it’s a solid deal overall. I haven’t had any major issues, so it’s 5 stars from me.
JacintaJackson_74
January 28, 2026
"Prices were okay... not the cheapest"
I checked out way.com and it was fine overall... the prices weren’t bad, but I did end up finding cheaper options elsewhere. Still, it wasn’t a terrible choice
MichaelNewberry
January 21, 2026
"Shuttle was on time, but an apology would’ve been nice"
The shuttle did show up right on time, so I can’t complain about that part. Still, I felt like the situation could’ve been handled better, i was expecting at least a quick apology.
MARSHALL
January 17, 2026
"Car was actually how I left it"
Got my car back clean and in the same condition I left it in, with no scratches or any weird surprises, which shouldn’t feel impressive but here we are. Happy with it overall.
LEMMON
January 16, 2026
"I needed to make a change to my..."
I needed to make a change to my reservation and it was no big deal. The whole process was quick, simple, and totally hassle-free.
FRAZIER
January 15, 2026
"Nice Discounts, Could Be Better"
I managed to save a bit of money using the promo codes, so I can’t really complain, right? The discounts were helpful, though I wouldn’t say the experience was perfect. Still, who doesn’t like saving a few extra bucks?

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Way Q&A

Hello. as a p.s. to my above question, we were charged $50.55 on june 20, not $54.60. thank you. sue palmer

My husband reserved a parking space since we were flying out of atlanta airport. the reservation was for the days inn in college park, ga. when we arrived, we did not feel safe at all leaving our car in that lot as the neighborhood looked very suspect, including police presence nearby. we cancelled and left. our car was never left in the lot and we have still been charged for the entire 9-day stay. i have called way.com at least three times and left messages, but have yet to receive a phone call back and this charge is still on my checking account. would you be able to have this charge of $54.60 reversed?

JessieJames
May 21, 2020

“Dispute with your bank immediately, they don't give refunds eventhough their cancellation policy States full refund. It's a scam!”

Is way a scam or a legit company?

Hello. as a p.s. to my above question, we were charged $50.55 on june 20, not $54.60. thank you. sue palmer

My husband reserved a parking space since we were flying out of atlanta airport. the reservation was for the days inn in college park, ga. when we arrived, we did not feel safe at all leaving our car in that lot as the neighborhood looked very suspect, including police presence nearby. we cancelled and left. our car was never left in the lot and we have still been charged for the entire 9-day stay. i have called way.com at least three times and left messages, but have yet to receive a phone call back and this charge is still on my checking account. would you be able to have this charge of $54.60 reversed?

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